Dementia Care Home

The Lodge Care Home

Farnham Road, South Shields, Tyne and Wear, NE34 0JR

Residential homes, Rehabilitation (illness/injury)

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes, Rehabilitation (illness/injury)

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds52
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-08-10

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-08-10

  • Is this home safe?

    Requires improvement
    Safe was the only domain rated Requires Improvement at the July 2022 inspection. The published report does not specify which aspects of safety fell short, which is unusual and limits what families can independently verify. The home is registered for 52 beds across residential and rehabilitation services. No detail on falls management, medicines administration, or infection control is included in the published text. A review of the home's data was completed in July 2023 and found no evidence requiring a reassessment of the rating at that point.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the July 2022 inspection. The home lists dementia as a specialism and cares for both adults over and under 65. The published report does not include specific detail on care plan quality, GP access frequency, dementia training content, or how food and nutrition needs are met. A Good rating in this domain typically means inspectors were satisfied that staff have the skills and knowledge to meet residents' needs, but the absence of published specifics means families should probe further.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the July 2022 inspection. This domain covers warmth, dignity, respect, and how well staff treat people as individuals. The published report does not include specific observations, such as whether staff knocked before entering rooms, used preferred names, or moved at an unhurried pace. No quotes from residents or relatives are included in the published text. A Good rating indicates inspectors were satisfied at the time, but without specific detail, families cannot independently verify what they found.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the July 2022 inspection. This domain covers whether the home meets individual needs, including activities, engagement, and end-of-life care. The published report does not include specific detail on the activity programme, how one-to-one engagement is provided for people who cannot join group sessions, or how complaints and feedback are handled. The home's registration includes rehabilitation as well as residential and dementia care, which suggests some flexibility in meeting varied needs.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the July 2022 inspection. Both a registered manager (Mrs Beverley Olga Allan) and a nominated individual (Mrs Kirsty Crozier) are named in the registration record, indicating a defined leadership structure. The published report does not include specific detail on how the management team supports staff, monitors quality, or acts on feedback from residents and families. A subsequent data review in July 2023 found no evidence requiring a change to the overall rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care alongside general residential support for older adults. They also provide care for adults under 65 who need residential services. As a home specialising in dementia care, The Lodge has experience supporting residents with various stages of memory loss. Families will want to discuss specific care approaches and how the home manages changing needs over time. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

The overall Good rating and four Good domains suggest a stable home with competent leadership, but the Requires Improvement in Safe, combined with very limited inspection detail across all areas, means families should ask specific questions before deciding.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

The Lodge Care Home on Farnham Road, South Shields, was rated Good overall at its inspection in July 2022, with Good ratings for Effective, Caring, Responsive, and Well-led. The registered manager and nominated individual are both named in the published record, suggesting a structured leadership arrangement. The home is registered for 52 beds and lists dementia as a specialism alongside care for adults over and under 65. The important caveat for your decision is that Safe was rated Requires Improvement, and the published report contains very little specific detail on what was found in any domain. Families should visit in person, ask to see the staffing rota for last week (not just the template), and find out exactly what the Safe rating meant in practice. Ask directly: how many permanent staff are on the dementia unit after 8pm, what issues were identified in the Safe domain, and what has changed since the inspection?

The three questions to ask when you visit

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In Their Own Words

How The Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Lodge Care Home says about itself

Dementia care for older adults in South Shields

The Lodge Care Home – Expert Care in South Shields

The Lodge Care Home in South Shields provides residential care for adults over 65, with particular experience supporting those living with dementia. The home also cares for younger adults who need residential support. Families considering The Lodge will want to visit and discuss their loved one's specific needs with the team.

Care & specialisms

Who they care for

    The home specialises in dementia care alongside general residential support for older adults. They also provide care for adults under 65 who need residential services.

    How they describe their dementia care

    As a home specialising in dementia care, The Lodge has experience supporting residents with various stages of memory loss. Families will want to discuss specific care approaches and how the home manages changing needs over time.

    “Getting to know The Lodge through a personal visit will help families understand if it's the right place for their loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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